Store Policies

REFUND POLICY

We want you to be happy with your purchase! If for any reason you are not satisfied with your product(s) please email hello@violetredstudio.com within 15 days of receiving your order. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.  Refund will be applied as soon as Item is received. 

SALE ITEMS ARE NON-REFUNDABLE

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

ABOUT PRIVACY

We take your security very seriously and use all the tools at our disposal to keep it safe. Rest asure WE WILL NEVER share your information with a third party.

Some portions of this website permit username and passwords to be used. You are responsible for protecting your unique username and password and you agree to be responsible for all activities performed under your user account.

 

ABOUT SHIPPING

All orders are shipped within 2-4 business days.

You will receive a notification by email with tracking once your order is on its way. If your order does not arrive in a reasonable amount of time, please email us at hello@VIOLETREDSTUDIO.com and we'll get check progress and offer a solution!

We ship and pack everything from our studio in Kensingon MD! #Womenmade #Womenpacked

 

TERMS OF SERVICE 

Use of VIOLET RED STUDIO website constitutes agreement to our terms of use. We encourage you to review the following information carefully.

All content on this website is the exclusive property of VIOLET RED STUDIO  Said content includes text, graphics, logos, icons, images, audio and video clips, digital downloads, and software. Our content is protected by United States and international copyright laws and we reserve all rights contained therein. In case of dispute or infringement, we will rigorously defend our rights to this material.